Experience You Can Trust. Support You Deserve

Refinancing can potentially save you thousands of dollars over the life of your loan through lower interest rates, better loan features, or more suitable terms. We can conduct a comprehensive review of your current loan and compare it against available alternatives in the market. We'll consider factors such as interest rates, fees, loan features, and your changed circumstances since you first obtained your loan. If refinancing makes financial sense, we'll handle the entire process including applications, valuations, and settlement arrangements while you continue living in your home normally.

Absolutely. We specialise in helping first-time buyers understand their options and access available government schemes and grants. This includes assistance with the First Home Owner Grant, First Home Loan Deposit Scheme, and other state and federal initiatives that can reduce the deposit required or provide financial assistance. We'll explain the entire purchasing process, help you determine your borrowing capacity, and connect you with other professionals such as conveyancers and building inspectors when needed. Our local knowledge of the Sunshine Coast market is particularly valuable for first-time buyers.

The timeframe for a mortgage application varies depending on several factors including the complexity of your financial situation, the type of property you're purchasing, and the specific lender's processing times. Generally, we can have your application submitted within a few days of receiving all required documentation from you. Most lenders take between 7-14 business days to provide conditional approval, though this can extend to several weeks during busy periods or for more complex applications. We'll keep you informed throughout the process and work diligently to progress your application as quickly as possible.

We provide personalised service to clients across the Sunshine Coast and surrounding areas, understanding that property markets and living costs can vary significantly between locations. We can meet with you at our office, your home, or another convenient location to discuss your requirements. Our local knowledge extends to understanding different suburbs, property types, and market conditions throughout the region. We also work with local professionals including real estate agents, solicitors, and accountants, creating a network that supports your property purchase or refinancing goals effectively.

Yes, we work with clients who have various credit histories, including those who have experienced financial difficulties in the past. We have relationships with specialist lenders who consider applications from borrowers with credit impairments, previous defaults, or bankruptcy history. While options may be more limited and interest rates potentially higher, we can often find solutions where traditional banks might decline your application. We'll honestly assess your situation, discuss realistic options, and work with you to present your application in the most favourable light possible to suitable lenders.

In most cases, our services don't cost you anything directly. We receive our commission from the lender once your loan settles successfully. This means you can access our professional expertise and extensive lender network without upfront fees. However, in some specific situations involving complex loans or unusual circumstances, there may be fees involved, which we'll discuss transparently with you beforehand. We believe this payment structure aligns our interests with yours - we only succeed when you secure the right loan for your situation.

The documentation required varies based on your employment type and financial circumstances. Typically, you'll need recent payslips, tax returns, bank statements, identification documents, and details about the property you wish to purchase. Self-employed applicants usually need additional documentation including business financial statements and accountant-prepared documents. We'll provide you with a comprehensive checklist tailored to your specific situation and help you gather everything required. Having complete documentation ready can significantly speed up the application process and improve your chances of approval.

We work with a diverse panel of lenders including major banks, regional banks, credit unions, and specialist lenders, giving us access to hundreds of loan products. These include variable and fixed rate loans, investment property loans, construction loans, refinancing options, and loans for unique situations such as self-employed borrowers or those purchasing unusual properties. Our broad lender panel means we can compare features, rates, and terms across multiple institutions to find options that suit your specific requirements and financial circumstances.

A mortgage broker acts as an intermediary between you and potential lenders, working on your behalf to find suitable home loan options. At KM Mortgage Solutions, we assess your financial situation and requirements, then search through our network of lenders to identify loan products that match your needs. We handle the application process, communicate with lenders, and guide you through each step until settlement. Our service can save you considerable time and effort while potentially securing more favourable loan terms than you might obtain by approaching lenders directly.

If one lender declines your application, this doesn't mean all lenders will make the same decision. Different lenders have varying assessment criteria and risk appetites. We'll review the reasons for the decline and address any issues before approaching alternative lenders who may be more suitable for your situation. Sometimes minor adjustments to your application or choosing a different loan product can make the difference. Our experience with multiple lenders means we understand what each looks for and can position your application accordingly to maximise approval chances.